The successful business of today understands that their choices in research technology, marketing agility and customer service infrastructure will impact their bottom line. Get results with the right framework infrastructure including our core factors of performance: People, solutions, processes and technologies to solve your needs efficiently and effectively. « USA – Argentina – Mexico »
✓ Objective Research and Consulting Services ✓ Inbound ✓ Outbound ✓ Evalaution Services ✓ Customer Research ✓ Technical Assistance ✓ Facilitation ✓ Training Support ✓ BPO & BPM (Business process outsourcing & management)
✓ Web & mobile applications ✓ Digital Strategy & Consulting Services ✓ Lead generation & Listings for the USA & PR ✓ Market research - Surveys (Voice & Digital) ✓ Marketing campaigns in multiple media channels ✓ Integrated e-mail campaigns ✓ Integrated SMS - Text messaging campaigns ✓ E-commerce integration ✓ High-converting landing pages ✓ Large web projects ✓ Integrated social media campaigns
Most of our clients agree that true north is growth. If you think about it, almost every thriving organization focus on the right acquisitions of new prospects, leading by a strong development team with great costumer service support and a growth strategy. Our goal is to help you focus on acquisition, gain, retention, revenue and repeating business.'
Let's talk about the basics. We've extended our efforts beyond a particular technology or focus strategy. Every client has a different set of needs and wants, recognizing the importance of being accountable to them is an important milestone. We're offering reports and real-time evaluation tools that will keep you at the top of things.
Get feedback from each stage of your campaign.
If you are looking for a Contact Center, you have found the right level of experience and empowerment for the clients at all levels.
The convergence of technology and world-class training.
Every customer lives into their very own ecosystem of products and services that satisfies their needs and desires at a particular time. Customers for quite some time have been interacting with their peers and sharing brand's experiences across many different channels. All of that is an undeniable fact for the mainstream market, but also for the Hispanic Market in the USA and Latin America.The customer has the freedom of multiple options, offering to the brands the opportunity of learning about their interests, and also, the unique chance of participating in a valuable dialog.
The always evolving cycle depends very much on the flexibility and presence of a brand in the customer's journey through their chosen media channels. Brands have to reach directly to their customers at the moment they chose to do so, connecting with their hearts and minds engaging in a dialog.We are part of a leading pack of Contact Centers transforming the XXI century into the integrated transitional universe of customer service solutions for the most popular direct contact channels.